VumaIVR / Scheduled Outbound Calls
Schedule outbound calls with a defined purpose.
Prepare compliant outbound call jobs, schedule when they should run and retain a clear record of attempts, outcomes and the prompt used.
Book a walkthrough →Scheduled outbound AI calls
Move repeatable outbound conversations into a controlled queue.
Scheduled call queue
Create calls for a future time and review their current status.
Batch import
Prepare multiple call jobs using a structured CSV import workflow.
Attempt tracking
See attempts and outcomes for each scheduled call.
Prompt snapshot
Retain the prompt context associated with the job for clearer operational review.
A clearer operational workflow
Automate repeatable calls without losing operational control.
The scheduler claims due jobs and asks the registered extension to place the call through the phone system. Teams can review the queue, attempt history and resulting call record from the web workspace.
Scheduled call queue and import
Frequently asked questions
Practical answers.
Can calls be imported in bulk?
Yes. VumaIVR includes a CSV batch import workflow with format guidance.
Does the phone system place the outbound call?
VumaIVR requests the call through its authenticated SIP extension, using the connected phone system for telephony.
Should automated calls include compliance controls?
Yes. Organisations are responsible for lawful purpose, consent, identification, timing and any sector-specific requirements.
Plan outbound calling with control.
Discuss the workflow, volume and compliance boundaries required.