VumaVoIP / AI Transcription
Turn conversations into searchable, useful information.
Generate call transcriptions and AI-assisted reports from available recordings, helping authorised teams review conversations without relying only on manual playback.
Book a product walkthrough →AI call transcription and reports
Review calls with more speed and context.
Speech to text
Convert supported call recordings into a written transcript that can be reviewed alongside the original call context.
AI-assisted reports
Generate structured reports and analysis to help teams identify the important parts of a conversation.
Tags and organisation
Use analysis outputs and tags to make follow-up and review workflows easier to organise.
Separate permissions
Control access to transcription and recording playback independently, reflecting different operational responsibilities.
Designed for real operations
Spend less time searching through audio.
- Review the substance of calls more quickly.
- Support quality assurance and operational follow-up.
- Keep AI output connected to the original call and recording.
- Apply human review where decisions require judgement or accuracy.
Transcript and AI report view
Frequently asked questions
What teams usually ask.
Does AI transcription replace listening to the call?
No. Transcription and AI reports accelerate review, but important decisions should still be checked against the original recording and human judgement.
Is transcription access the same as recording access?
No. VumaVoIP supports separate permissions, allowing a user to be given access appropriate to their role.
Which AI provider is used?
The public product experience is provider-neutral. Deployment and compatibility options can be discussed according to organisational requirements.
Make conversations easier to review.
See the transcription and reporting workflow with your use case in mind.